Returns & Exchanges
At Q.E.D. Astoria, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward 30-day return policy for most items in their original condition.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing